Digital by Default Conference

August 25, 2012

Web Usability delivered a Masterclass at the Digital by Default public sector conference at the Barbican on Thursday 1st December where Martha Lane Fox discussed the outlook for the future of digital public service delivery.

The Masterclass was a joint presentation with Liverpool City Council focusing on the importance of taking a user evidenced approach to web development. This was illustrated by the case study of Liverpool.gov.uk which has recently been radically redeveloped with significant positive outcomes for both customer and council. Read more about how Web Usability helped in this process by reading the case study.