Our services - Training and mentoring

WUP offers training and mentoring services.

Why and when

WUP provides a range of tailored training and mentoring services in order to facilitate the transfer of usability research expertise to the client development team. Investing in the development of your web team and other relevant staff builds organisational ‘know-how’, a key contributor to competitive advantage and reduce the reliance on consultants like us!

Training can be appropriate at all stages of developing web sites from gaining understanding about user goals and the goals the site is to support through to developing usable site navigation and writing usable content.

How we do training and mentoring

Training activities are developed in the context of the specific projects we are working with clients on - they may include topics such as:

  • Researching and understanding the user experience
  • Using user research to inform information architecture development
  • Writing for the web

In addition, WUP can work on an ongoing basis with individuals and small groups on user experience and usability research issues within the specific development context, addressing specific issues as and when they arise.

Client examples

Client Project Date
Medical Research Council Training of MRC staff in information architecture research and moderation skills August 2005
NERC Training of NERC staff in information architecture research and moderation skills November 2005
Scottish Life Workshop with staff to develop ‘content good practice’ guide November 2005

Fees

Most of our work is tailored to individual client’s requirements and we quote an inclusive price each piece of work. However, this will be based on our standard day rates of £950/day for directors, £750/day for consultants, £600/day for facilitators, £250/day for support staff.

Contact us for more information on how WUP can help make your web site more effective