What we do

Usability

Usability Testing

Usability testing

reveals the issues that interfere with a good user experience – how users achieve their goals and the usefulness and relevance of content.

Eye tracking

shows precisely where the user is looking. This adds significantly to the understanding of the usability issues.

Accessibility

Disabled user testing

Accessibility audits

Conducting an accessibility audit is an essential part of evaluating the accessibility of your site.

Disabled user testing

Testing with disabled users assesses a site’s practical accessibility for people with disabilities.

User Centred Services

User research

User research

We offer user research to inform the development of effective web sites including ethnographic research, focus groups, online surveys, competitor site comparisons, etc.

Personas

We develop personas – ‘archetypal’ users that help guide decisions about site aims, functionality, content and design

Strategy

We offer a range of services to help organisations develop appropriate site strategies

Information Architecture

We develop user centred IAs using card sorting and user testing

Wireframes

We develop usable wireframes based on user research