23rd February, 2021
What we do
Services we offer...
Case studies
- Read Waitrose case study
Waitrose
Frequent iterative testing enabled Waitrose to develop a truly user focused and high performing groceries site
- Read Cancer Research UK case study
Cancer Research UK
Comprehensive user research and IA redevelopment resulted in a 80% task completion success rate on the new site and greater search engine visibility
- Read Zero Waste Scotland case study
Zero Waste Scotland
We developed personas to focus the effort of the content team as they prepare to launch new consumer-facing channels
- Read Watco case study
Watco
B2B usability testing and user research established a clear list of user goals and the path to effective site redevelopment
Recent blog articles
18th February, 2021
Granny’s iPhone review
17th February, 2021
Assistive technologies: screen readers and magnifiers
15th February, 2021
Digital exclusion and online accessibility
26th January, 2021
Agile & UX
11th December, 2020
Thoughts from the MD: who is responsible for accessibility?
1st December, 2020
Website navigation: how do I choose?
25th November, 2020
How to identify and prioritise your users’ goals
18th November, 2020
Why you should watch usability testing live
10th November, 2020
World Usability Day: Human-centred artificial intelligence
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Web Usability Viewing Facility
Were you looking for observation facilities to hire? Web Usability Viewing Facility is a leading usability and observation studio based in the South West near Bristol.