16th September, 2020
What we do
Services we offer...
Case studies
- Read Waitrose case study
Waitrose
Frequent iterative testing enabled Waitrose to develop a truly user focused and high performing groceries site
- Read Cancer Research UK case study
Cancer Research UK
Comprehensive user research and IA redevelopment resulted in a 80% task completion success rate on the new site and greater search engine visibility
- Read Zero Waste Scotland case study
Zero Waste Scotland
We developed personas to focus the effort of the content team as they prepare to launch new consumer-facing channels
- Read Watco case study
Watco
B2B usability testing and user research established a clear list of user goals and the path to effective site redevelopment
Recent blog articles
8th September, 2020
“We need more research now, not less“
19th August, 2020
Remote working facilitates buy in to research outcomes
12th August, 2020
Thoughts from the MD: There is no excuse for bad content
31st July, 2020
How to do an accessibility audit
16th July, 2020
Your new digital priorities
9th July, 2020
The digital future of museums and galleries
1st July, 2020
Usability testing increases eCommerce conversion rates
24th June, 2020
User research continues in lockdown
18th June, 2020
Discovery research answers all your business questions
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Web Usability Viewing Facility
Were you looking for observation facilities to hire? Web Usability Viewing Facility is a leading usability and observation studio based in the South West near Bristol.