13th April, 2021
What we do
Services we offer...
Case studies
- Read Waitrose case study
Waitrose
Frequent iterative testing enabled Waitrose to develop a truly user focused and high performing groceries site
- Read Cancer Research UK case study
Cancer Research UK
Comprehensive user research and IA redevelopment resulted in a 80% task completion success rate on the new site and greater search engine visibility
- Read Zero Waste Scotland case study
Zero Waste Scotland
We developed personas to focus the effort of the content team as they prepare to launch new consumer-facing channels
- Read Watco case study
Watco
B2B usability testing and user research established a clear list of user goals and the path to effective site redevelopment
Recent blog articles
23rd March, 2021
Quick and dirty usability testing
17th March, 2021
Why you should watch usability testing live
23rd February, 2021
Introducing WCAG 2.2
18th February, 2021
Granny’s iPhone review
17th February, 2021
Assistive technologies: screen readers and magnifiers
15th February, 2021
Digital exclusion and online accessibility
26th January, 2021
Agile & UX
11th December, 2020
Thoughts from the MD: who is responsible for accessibility?
1st December, 2020
Website navigation: how do I choose?
Contact us
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Web Usability Viewing Facility
Were you looking for observation facilities to hire? Web Usability Viewing Facility is a leading usability and observation studio based in the South West near Bristol.