17th February, 2020
What we do
Services we offer...
Case studies
- Read Waitrose case study
Waitrose
Frequent iterative testing enabled Waitrose to develop a truly user focused and high performing groceries site
- Read Cancer Research UK case study
Cancer Research UK
Comprehensive user research and IA redevelopment resulted in a 80% task completion success rate on the new site and greater search engine visibility
- Read Zero Waste Scotland case study
Zero Waste Scotland
We developed personas to focus the effort of the content team as they prepare to launch new consumer-facing channels
- Read Watco case study
Watco
B2B usability testing and user research established a clear list of user goals and the path to effective site redevelopment
Recent blog articles
13th February, 2020
Why you should watch usability testing live
5th February, 2020
The different types of UX knowledge
27th January, 2020
What should I usability test?
23rd January, 2020
When to do user research
21st January, 2020
What is UX?
16th January, 2020
Discovery research: what is the correct methodology?
9th January, 2020
Why it is so hard to build a successful B2B website?
8th January, 2020
Digital exclusion and online accessibility
7th January, 2020
The dog ate my passport: my experience of Gov.uk
Contact us
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Web Usability Viewing Facility
Were you looking for observation facilities to hire? Web Usability Viewing Facility is a leading usability and observation studio based in the South West near Bristol.