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Some of our clients

  • The Times
  • Renishaw
  • Waitrose
  • Cancer Research UK
  • Watco
  • Sony
  • British Library
  • Universal
  • Freemans
  • University of Westminster
  • Liverpool City Council
  • European Commission
  • Environment Agency
  • RAND
  • Cambridge City Council
Our Clients

Case studies

  • Waitrose

    Frequent iterative usability testing enabled Waitrose to develop a truly user focused and high performing groceries site

    Read Waitrose case study
  • Cancer Research UK

    Comprehensive user research and IA redevelopment resulted in a 80% task completion success rate on the new site and greater search engine visibility

    Read Cancer Research UK case study
  • Zero Waste Scotland

    We developed personas to focus the effort of the content team as they prepare to launch new consumer-facing channels

    Read Zero Waste Scotland case study
  • Watco

    B2B usability testing and user research established a clear list of user goals and the path to effective site redevelopment

    Read Watco case study
  • University of Westminster

    Evidence from user testing focused discussions among disparate departments in order to gain agreement about a new site strategy

    Read University of Westminster case study
  • Renishaw

    Usability testing provided the evidence required to develop a unified customer-focused vision for staff working across departments

    Read Renishaw case study
  • European Commission

    Conducting testing internationally provided inclusive user insights for site redevelopment

    Read European Commission case study
  • Environment Agency

    The best personas are based on user research. We developed internal and external personas to guide site development and content production

    Read Environment Agency case study
  • Cambridge City Council

    Iterative prototype user testing laid the foundations for a truly user-friendly new site

    Read Cambridge City Council case study
View all case studies

Web Usability Viewing Facility

Were you looking for observation facilities to hire? Web Usability Viewing Facility is a leading usability and observation studio based in the South West near Bristol.

Viewing Facilities

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