26th May, 2020
What we do
Services we offer...
Case studies
- Read Waitrose case study
Waitrose
Frequent iterative testing enabled Waitrose to develop a truly user focused and high performing groceries site
- Read Cancer Research UK case study
Cancer Research UK
Comprehensive user research and IA redevelopment resulted in a 80% task completion success rate on the new site and greater search engine visibility
- Read Zero Waste Scotland case study
Zero Waste Scotland
We developed personas to focus the effort of the content team as they prepare to launch new consumer-facing channels
- Read Watco case study
Watco
B2B usability testing and user research established a clear list of user goals and the path to effective site redevelopment
Recent blog articles
22nd May, 2020
Digital exclusion and online accessibility
12th May, 2020
How to move your customer journey exclusively online
30th April, 2020
Cost effective ways to get user feedback in lockdown
6th April, 2020
How COVID-19 is causing accelerated digital transformation
27th March, 2020
Get it right first time: rapid UX in an ever-changing world
20th March, 2020
The benefits of remote UX
12th March, 2020
Business as usual: UX will continue in a self-isolated world
17th February, 2020
Building a user-centered information architecture using Treejack
13th February, 2020
Why you should watch usability testing live
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Web Usability Viewing Facility
Were you looking for observation facilities to hire? Web Usability Viewing Facility is a leading usability and observation studio based in the South West near Bristol.