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At Web Usability we believe that making our site accessible to all users is important.

Accessibility statement for Web Usability

This accessibility statement applies to:

This website is run by Web Usability Partnership Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The carousel on our homepage is not keyboard operable
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Web Usability is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

Non-compliance with the accessibility regulations

The carousel on our homepage is not accessible via keyboard. This fails WCAG success criterion 2.1.1 (Keyboard). This script used to generate this carousel is from a third party so we do not have direct control over the presentation of this element. We will be reviewing the script used and endeavour to replace this with one that does comply with WCAG 2.2 as part of any future redesign. In the meantime, all content in the carousel is available in an accessible way via our Clients page.

Preparation of this accessibility statement

This statement was prepared on 20th August 2020. It was last reviewed on 10th April 2024.

This website was last tested on 10th April 2024. The test was carried out by our in-house accessibility consultant.

We audited a representative sample of page templates that covered off all unique functionality and layouts. These pages included:


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