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At Web Usability we believe that making our site accessible to all users is important.

Accessibility statement for Web Usability

This accessibility statement applies to:

This website is run by Web Usability Partnership Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some of our forms do not provide helpful error suggestions
  • The carousel on our homepage is not keyboard operable
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us https://www.webusability.co.uk/contact-us/

Technical information about this website’s accessibility

Web Usability is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by December 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

The carousel is not accessible via keyboard. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard)

We plan to fix keyboard accessibility by December 2020.

The purpose of some links on our blog’s listing page is not clear without the surrounding context. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose)

We plan to change all links to ensure their purpose is clear by December 2020.

Forms across our website do not provide useful and descriptive error messaging. This fails WCAG 2.1 success criterion 3.3.3 (Error suggestion)

Preparation of this accessibility statement

This statement was prepared on 20th August 2020. It was last reviewed on 20th August 2020.

This website was last tested on 20th August 2020. The test was carried out by our in-house accessibility consultant.

We audited a representative sample of page templates that covered off all unique functionality and layouts. These pages included:

 

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