Posted by Alice Greenman on Mar 31, 2026 11:00 AM
Designing for neurodivergent users is not a niche exercise. It is a smarter way to reduce cognitive overload, improve usability and create digital services that are clearer, calmer and more effective for all.
Posted by Kate Morris on Mar 4, 2026 5:58 PM
For the next instalment of our Q&A series, the spotlight is on our Marketing and Recruitment Executive, Alice Bray. Alice does an amazing job as part of the team finding people with relevant life experiences and attributes to test our client’s various projects and websites.
Name & Role?
Hey! I’m Alice and I’m the Marketing and Recruitment Executive here at Web Usability. My role involves ensuring we have excellent testers for all research projects. I also help manage and maintain our LinkedIn presence, alongside Kate.
Posted by Kate Morris on Feb 5, 2026 4:57 PM
Creating safe online spaces isn’t just a design choice, it’s a responsibility. As more people turn to digital platforms for support, connection and crisis help, the environments we build must protect, reassure and empower the people using them.
Posted by Kate Morris on Jan 5, 2026 5:21 PM
When we talk about assistive technology, most people picture bulky devices or specialist tools designed for a niche audience. But what happens when accessibility becomes sleek, stylish, and powerful enough to appeal to everyone? That’s exactly what’s emerging with Meta’s Ray-Ban smart glasses.
Posted by Kate Morris on Jan 5, 2026 5:05 PM
We’ve all heard the saying: “A picture is worth a thousand words.” It’s true that a single image can convey complex ideas quickly and effectively. With the latest generation of AI image tools, it’s easier than ever to prompt your way to believable, natural and complex images to illustrate your digital designs and content.
But have you considered if everyone can benefit from these new images?
When you design any communication, putting yourself in the shoes of a range of users can help ensure that it will be universally well received.
Posted by Lucy Collins on Nov 28, 2025 11:52 AM
As the digital landscape evolves, the rise of agentic AI is reshaping how users interact with websites. What did a recent discussion of digital leaders teach us about this new tech and how do we as website owners navigate it?
Posted by Kate Morris on Nov 27, 2025 5:37 PM
We were recently delighted to learn that we at Web Usability were the winners in the ‘Best User Experience’ category of the TBE Business Awards. The even better news was that this win centred on an inclusive research project that we were very proud to have undertaken for the British Museum.
Posted by Kate Morris on Nov 12, 2025 11:45 AM
This World Usability Day brings us the theme: 'Emerging technology and human experience'. Web Usability’s Director Lucy Collins reflects on what this means in practice, exploring how the rapid growth of AI and automation is shaping the way we design, use and trust digital services.
Posted by Lucy Collins on Aug 28, 2025 11:52 AM
There's a new user in town and it's shaking up the way we've been building websites for the last 20 years. We've done some digging to understand what agentic AI means for your website and how human beings are still central to the experience.
Posted by Kate Morris on Aug 1, 2025 9:28 AM
‘Digitally sustainable' is a big claim – and an even bigger responsibility. It spans a wide range of topics including CO₂ emissions, water usage, and the broader environmental impact of our activities, products, and services. While it’s often discussed in the context of manufacturing or transport, the digital world also has a growing environmental impact that we can’t afford to ignore.
