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Podcast: Ep3. I bet your website isn’t accessible!

Posted by Lucy Collins on Jul 11, 2024 9:00 AM

Lucy, Ken and Sophie are once again sat around the microphone discussing all things digital accessibility: why so many websites are not accessible, the common issues we see and how to achieve accessibility utopia!

Also available on Apple Podcasts and Captivate (or wherever you get your Podcasts!).

Download the podcast transcript


In this episode, the Web Usability team, Lucy, Sophie and Ken discuss the challenges of achieving compliance with the Web Content Accessibility Guidelines (WCAG). They explore why many websites are not accessible, including a lack of understanding, limited resources, and reliance on automated tools. The team also highlight common technical, content, and design issues that arise during accessibility testing. They emphasise the importance of involving people with disabilities in testing and the need for a cultural shift towards accessibility. The episode concludes with a reminder that digital accessibility is a basic human right and should be a fundamental consideration in all digital projects.


  • Many websites are not compliant with WCAG due to a lack of understanding, limited resources, and reliance on automated testing tools.
  • Common technical issues include a lack of keyboard accessibility, incorrect tabbing order, and inaccessible labels.
  • Content issues often involve improper use of alt text, particularly for decorative images, and the lack of accessible alternatives for videos.
  • Design issues frequently arise from poor color contrast and the use of inaccessible color palettes.
  • To improve accessibility, organizations should prioritize it as a cultural value, educate themselves on the guidelines, conduct accessibility audits, involve people with disabilities in testing, and continually strive for improvement.

Sound Bites

  • “People don’t prioritise accessibility partly because they can’t fit it into their plans. Also because they don’t appreciate the value of digital accessibility.”
  • “People who think they’re compliant or think they have done enough to be compliant, but they are relying on automated checking tools, accessibility overlays and plugins, things like that, which actually, so they think they’ve done everything they need to do, but in reality, it’s still not even close to being compliant.”
  • “Alt text is a huge one. And then there’s kind of different layers within that because we need kind of those informative images to have a useful, relevant descriptive alt text. Often don’t.”

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