Posted by Alice Greenman on Aug 27, 2026 10:00 AM
In this episode, Lucy Collins interviews Ed Whicher about the impact of AI on web design, SEO, and user experience. They explore how AI agents work, their current capabilities, and practical steps for website owners to prepare for an AI-driven future.
Posted by Lucy Collins on Jun 23, 2026 10:31 AM
Artificial intelligence seems to have arrived everywhere in user research.
AI can now write research plans, generate discussion guides, moderate interviews, analyse transcripts and even create synthetic users that mimic customer behaviour. Depending on who you listen to, it's either the future of research or the end of it.
The reality, as ever, is more nuanced.
Posted by Alice Greenman on Jun 18, 2026 9:00 AM
In this episode, Lucy Collins interviews Ross Exton, a video and multimedia producer with a focus on accessibility and visual storytelling. They explore what makes a good video, the impact of AI on video production, and how inclusive communication enhances engagement.
Posted by Lucy Collins on May 19, 2026 11:16 AM
I've been nervous to have an opinion on AI. It feels like there is so much I don't know and it is changing so rapidly that drawing any sort of line in the sand left you open to looking like a lemon when something new came along to disrupt the status quo.
Posted by Alice Greenman on May 15, 2026 11:57 AM
In this episode, Lucy Collins chats with user research expert Nikki about the rapid evolution of AI in user research. They explore how AI tools are shaping research processes, their benefits, limitations, and the responsible ways to integrate AI without losing human nuance.
Posted by Alice Greenman on Apr 23, 2026 9:00 AM
In this week’s WU Podcast, Lucy Collins is joined by Jason Coppin and Suzie Leckie founders of digital agency, Timberyard. Working closely with the education sector, they share insights from developing Timberlearn, an AI‑powered learning platform, and explore the real opportunities and risks of using AI in education.
Posted by Kate Morris on Jan 5, 2026 5:21 PM
When we talk about assistive technology, most people picture bulky devices or specialist tools designed for a niche audience. But what happens when accessibility becomes sleek, stylish, and powerful enough to appeal to everyone? That’s exactly what’s emerging with Meta’s Ray-Ban smart glasses.
Posted by Kate Morris on Jan 5, 2026 5:05 PM
We’ve all heard the saying: “A picture is worth a thousand words.” It’s true that a single image can convey complex ideas quickly and effectively. With the latest generation of AI image tools, it’s easier than ever to prompt your way to believable, natural and complex images to illustrate your digital designs and content.
But have you considered if everyone can benefit from these new images?
When you design any communication, putting yourself in the shoes of a range of users can help ensure that it will be universally well received.
Posted by Lucy Collins on Nov 28, 2025 11:52 AM
As the digital landscape evolves, the rise of agentic AI is reshaping how users interact with websites. What did a recent discussion of digital leaders teach us about this new tech and how do we as website owners navigate it?
Posted by Alice Greenman on Nov 13, 2025 1:52 PM
In this episode of the Web Usability podcast, Lucy Collins speaks with Dr. Bruno Oliveira about the practical applications of AI in business.
