Knowledge comes in different types. When conducting UX research, the type of knowledge you are trying to tap into is important as it will determine a number of things.
How many times has a report landed on your desk, you’ve given it a cursory glance then left it there to gather dust? Whilst reports are a valuable way to document findings of usability testing, on their own they will have limited impact.
Everyone has a website these days so developing one should be straightforward, right? Then why are so many websites so difficult or frustrating to use.
How we browse the web is determined by a number of different things: what we are trying to find, how high value our search query is, the sort of person that we are.
Since Web Usability begun way back in 2002, we have conducted thousands of usability testing sessions with hundreds of clients and testers. With these years of experience, here are 4 pieces of advice we would offer anyone embarking on usability testing…
We are often asked 'how many testers do we need for usability testing?'. The answer is 'it depends'!
Gaining input from users is an essential part of developing an effective digital service. There are lots of methods available to you to do this but how do you know which is the right one to use?
Welcome to the Glove Factory! The Hybrid Home of Web Usability
My dog ate my passport.
Not only did she eat is, she completely destroyed it. To quote the guy in the Newport passport office “at least you don’t need a shredder!”