Understand the real accessibility barriers affecting your users.
Human-centred accessibility research that helps your team identify barriers, prioritise improvements and create more inclusive digital experiences.
Book a discovery call with Lucy
Common challenges we help solve
- Accessibility complaints or concerns
- Unclear accessibility priorities
- Limited understanding of real user barriers
- Accessibility audits that feel difficult to action
- Service redesigns or digital transformation
- Pressure to improve accessibility confidence
What is the Accessibility Insight Review?
The Accessibility Insight Review combines expert accessibility analysis with moderated research involving people with lived experience of digital barriers.
It helps teams better understand accessibility challenges, prioritise improvements and create more inclusive digital experiences grounded in real user experience.
What’s included
Expert WCAG accessibility review
A focused review of key journeys, pages or experiences against the latest WCAG guidelines.
Moderated research with 4 users with access needs
Sessions with 4 people who rely on a range of assistive technologies or experience digital barriers first-hand.
Full session recordings
Shareable recordings that help teams understand accessibility challenges through real user experiences.
Highlight reel
A concise video compilation capturing key accessibility barriers and opportunities.
Top 5 prioritised recommendations
Clear, practical recommendations focused on highest-impact improvements.
Stakeholder playback workshop
A collaborative session to align teams around findings, priorities and next steps.
What you’ll walk away with
- Greater visibility of accessibility barriers
- Clear evidence to support prioritisation and investment
- Better understanding of user experiences
- Greater internal alignment around accessibility improvements
- Practical recommendations your teams can act on quickly
Why Web Usability?
- Over 25 years of usability and accessibility expertise
- Research with people with lived experience
- Accessibility and usability expertise combined
- Independent, evidence-based insight
- Clear, actionable outputs rather than dense technical reports
Timeline & investment
Delivered in approximately 2 weeks
Fixed-price from £5,500